Stiive Smart Watch, 1.28 Inch Full Touch Screen Smartwatch for Men Women, Heart Rate & Sleep Monitor, Pedometer IP68 Waterproof Fitness Watch for Android & iOS Phones-Pink
$45.99
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Description
when i try to create an account, the app says “(null)”. the watch doesn’t show up in bluetooth either. is there a way to fix this?Back to product
asked by 2021-10-11 00:00:00
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1 answers shown
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Hello, thank you for your questions. Please try the following steps to fix the issue you encountered, and you can also refer to the video.How to Create an account:1. When you open the app, the default interface is the login interface, please click the 'Create an account' button in the upper right corner to jump to the create account page.2. Use your email address to create an account, please note that the password needs to start with a letter and the length is 8-16 characters.3. NOTE: Please tick the 'Log-in to Accept' button below, otherwise it cannot continue to the next step.4. Account created successfully. Continue to connect the smartwatch to the Device.Reset and Reconnect the watch:1. Please reset the watch(Go to Setting, slide down to find the System, then click Reset)2. Unpair the watch through the APP if you have connected the watch before. If not, please ignore this step.3. Then click the Device to reconnect the watch.Any further questions, please feel free to contact us through your order number or our After-sales email. Thanks!2021-10-11 00:00:00answered on
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